Track Order

Enter a tracking number below to get the tracking results.

 

Tracking Status Explanation

Pending: Your item has been packed and shipping information has been sent to the carrier. It could take 2-5 business days for the carrier to update the status of your order. Meanwhile, your order is actual on the way. NOTE: if you see that your tracking information has been in pending for over 10 days, please contact us at mailto:info@sylphidshoes.com. We will give you an appropriate answer.

In Transit: Carrier has accepted or picked up the shipment from us. The shipment is on the way.

Out for Delivery: Carrier is about to deliver the shipment, or it is ready to pick up.

Exception: Custom hold, undelivered, returned shipment to the sender or any shipping exceptions. Please contact your local post office and provide them the tracking number to get further instruction.

Failed Attempt: Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again. Please contact the local post office with the tracking number to arrange the delivery schedule or pick-up. 

If you have any further question, please fill the form at the end of the page and we will get back to you in 24-48 hours.

 

Estimated Delivery Time

Country Shipping Method  Estimated Delivery time 
United States

epacket 

USPS/UPS

3-7days 
Canada epacket  15-35 days 
United Kingdom epacket  15-35 days 
Australia epacket  15-35 days 
Norway epacket  15-35 days 
Spain epacket  15-35 days 
Thailand epacket  15-35 days 
Israel epacket  15-35 days 
Ukraine epacket  15-35 days 
New zealand epacket  15-35 days 
France epacket  15-35 days 
Germany epacket  15-35 days 
Sweden epacket  15-35 days 
Japan epacket  15-35 days 
Russia epacket  15-35 days 
Korea epacket  15-35 days 
Singapore epacket  15-35 days 
Turkey epacket  15-35 days 
Austria epacket  15-35 days 
Belgium epacket  15-35 days 
Switzerland epacket  15-35 days 
Denmark epacket  15-35 days 
Hungary epacket  15-35 days 
Greece epacket  15-35 days 
Italy epacket  15-35 days 
Ireland epacket  15-35 days 
Netherlands epacket  15-35 days 
Poland epacket  15-35 days 
Finland epacket  15-35 days 
Portugal epacket  15-35 days 
Belgium epacket  15-35 days 
Ice land  China post  20-50 days
Czech Republic China post  20-50 days
Bulgaria China post  20-50 days
 Latvia China post  20-50 days
 Estonia China post  20-50 days
Croatia China post  20-50 days
Slovak China post  20-50 days
 Lithuania China post  20-50 days
 Belarus China post  20-50 days
Romania China post  20-50 days
Srbija China post  20-50 days
Macedonia China post  20-50 days
Others China post  20-50 days

Message will be responded within 24-48 hours. Thank you for your patient.

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